Sydney Carpet Steam
Cleaning Services

In normal weather conditions, your carpet will feel dry to the touch after 4-6 hours. That being said, we suggest waiting for a total of 8 hours before allowing in foot traffic — particularly pets and children.

But don’t worry, if you need to quickly walk across a freshly cleaned carpet to access another part of your home, it won’t ruin the cleaning service. We do suggest waiting a minimum of 30 minutes, remove your shoes, and putting on a fresh pair of socks to ensure no dust or dirt falls onto the damp fibres

Captain Carpet Cleaners is happy to temporarily move your furniture to ensure all carpeted areas are thoroughly cleaned. However, please note that your carpet cleaning service will be provided by a single person. Therefore, if a piece of furniture is too heavy to move, then we will clean around it. We will also replace all furniture to its original position after we are finished.

If necessary, you can access the freshly-cleaned area 30 minutes after your service is complete. That’s because our powerful steam vacuum never soaks your carpet, and it will be left feeling only slightly damp to the touch. However, we recommend that you limit foot traffic to necessities, keeping children and pets out of the area, for a 4-6 hour minimum.

Stain and spot removal comes included with your carpet cleaning service! Be sure to point out any specific areas that require spot treatment to your technician during the pre-inspection walkthrough. Additionally, if you know the cause of a stain, including household cleaner or food debris, please let us know so we can use the appropriate method on each area.

To keep Sydney home or business looking clean, smelling fresh, and providing the best possible air quality to occupants, we suggest professional carpet cleaning twice a year. Occasionally, a client expresses concern that twice-annual cleanings will break down the fibres in their carpet. The truth is that dirt, dust, and oils are damaging your carpets! Additionally, the steam cleaning process is gentle on fibres. When it comes to professional carpet cleaning services, there’s no such thing as too-frequent cleanings.

All products used by Captain Carpet Cleaning are environmentally friendly and biodegradable. However, our products do give off an odour. While safe, the strong smell is best avoided by women during the cleaning process and we recommend that they are not inside the building until cleaning is complete.

There’s no need! Captain Carpet Cleaning’s professionally-trained carpet and upholstery cleaners will remove any debris with our commercial-grade equipment as a standard part of your service.

From answering the phone to quoting service and performing the cleaning, we do everything in-house! Captain Carpet Cleaning has been family-owned and operated for over 25 years, and we take pride in continuing our tradition of unparalleled service.

“Dry Cleaning” places harsh chemical compounds or solvents on top of carpets to break down the soil and debris that cause stains. Even after they’ve been vacuumed up, these compounds leave behind a sticky residue which quickly attracts dirt back to the carpet’s surface and makes it filthy again. In addition, many people with skin sensitivities or respiratory issues have negative reactions to these harsh chemical residuals.

Our approach of steam cleaning sanitizes your home of any moulds or bacteria by completely flushing out contaminants, before extracting all moisture and residue, leaving your carpets clean and irritant-free.

By taking pride in each job we complete! By investing in quality products, equipment, and training, we’re able to stand by our work. More importantly, we want you to feel happy with the carpet care you receive.

If you are not completely satisfied with our services, simply call us back within 72 hours of your cleaning. We’ll promptly return to fix the problem at no extra charge